Extended Stay America Suites - Austin - Northwest Arboretum

After seeing several poor reviews I was leery to reserve but have had experience with this brand before that was positive so I proceeded. The property was very clean and the staff I encountered were all pleasant. The room was very clean and all the facilities worked. It is not a " luxury" location but it is not advertised to be. It is very nice considering the low price. Will gladly call upon them again in the future.

Staff was always friendly. I travel with two cats, and they were super accommodating. Felt like staying with friends.

Brianna at the front desk was a tremendous help for me and made my stay here very nice! She definitely knows the industry when it comes to making the guest feel welcome and answering all their needs. I will definitely be using the location in the near future!

The property was exceptionally accommodating when I needed assistance or made a special request. Specifically Priscilla and Patricia went above and beyond delivering exceptional customer service. They were very kind and patient.

The location was convenient and easy to access. The bed was comfortable, and everything worked as it should.